As our beloved dogs age, their needs become more delicate—and leaving them in someone else’s care becomes a serious decision. Senior dog boarding isn’t just about finding a place to leave your pet; it’s about ensuring their comfort, safety, and emotional well-being while you’re away. Whether you’re planning a short weekend trip or an extended vacation, choosing the right boarding option for your senior dog can be the difference between a stressful experience and a peaceful one—for both of you.
If you’re also considering daytime care, be sure to check out our guide on Senior Dog Daycare Benefits and How to Choose the Best Option for Your Pet.
In this guide, we’ll walk you through the most common mistakes pet owners make when boarding older dogs, and give you expert-backed, essential tips to help you avoid them. From selecting the right facility to preparing your dog emotionally and physically, everything you need is right here. Let’s give your senior companion the care they truly deserve.
What Is Senior Dog Boarding?
As dogs age, their needs change — from mobility and health issues to emotional support and dietary requirements. Senior dog boarding is a specialized form of pet care designed specifically for older dogs who require more attentive and personalized care than younger pups.
Whether you’re going on vacation, dealing with an emergency, or simply need a short-term solution, senior dog boarding offers a safe, comfortable, and health-conscious environment where your aging companion can be looked after with expertise and compassion.
Understanding the Unique Needs of Senior Dogs
Senior dogs — typically considered to be 7 years or older — often face challenges such as arthritis, decreased stamina, vision or hearing loss, and chronic health conditions. Their routines and comfort levels are different from those of younger dogs, and they may require:
More frequent potty breaks
Medications at specific times
Soft bedding for joint support
A quieter, stress-free environment
Gentle handling and low-impact playtime
Understanding these needs is essential to ensuring a safe and stress-free boarding experience.
Why Senior Dogs Need Specialized Boarding
Standard boarding facilities often cater to dogs of all ages, but they may not have the experience or setup to meet the needs of elderly dogs. That’s where specialized senior dog boarding comes in.
These facilities are equipped with:
24/7 veterinary access
Staff trained in senior dog behavior and care
Temperature-controlled environments
Personalized feeding schedules and medication administration
Safe flooring and ramps for mobility-impaired pets
Providing this level of care ensures that your senior dog stays healthy, calm, and well-attended during your absence.
Options for Senior Dog Boarding
Choosing the right boarding option for your senior dog depends on their health, temperament, and specific care needs. Below are several alternatives, each with its own benefits and considerations.
Medical Boarding for Older Dogs
Medical boarding is ideal for senior dogs with chronic illnesses, special medical requirements, or recent surgeries. These facilities are usually attached to veterinary clinics or hospitals and are staffed by trained professionals who can monitor and manage your pet’s condition around the clock.
When Is Medical Boarding Necessary?
Medical boarding becomes essential when your senior dog:
- Needs regular medication or injections
- Suffers from seizures, diabetes, or heart conditions
- Has limited mobility or requires post-operative care
- Is prone to medical emergencies
- Experiences anxiety or stress in standard kennels
Such services ensure not only safety but also peace of mind for you as the pet parent.
Traditional Kennels vs Senior Dog Boarding Facilities
While traditional kennels provide general care, they may not always meet the specific needs of older dogs. Senior dog boarding facilities are tailored for comfort, medical oversight, and gentle handling.
Key differences include:
- Senior facilities offer softer bedding and orthopedic support
- Staff in senior-specific centers are trained in age-related conditions
- Noise levels and activity intensity are usually lower
- Medication and dietary needs are more closely monitored
Choosing the right type of boarding can greatly affect your senior dog’s comfort and well-being.
In-Home Pet Sitting for Senior Dogs
In-home pet sitting allows your senior dog to stay in a familiar environment, minimizing stress and maintaining their daily routine. A professional pet sitter comes to your home to provide care, feed your dog, administer medications, and offer companionship.
This option is especially good for dogs who are:
- Easily stressed in new environments
- Unable to travel
- Very attached to their surroundings
Hiring a Qualified Pet Sitter
When selecting a sitter, be sure to:
- Check for certifications in pet first aid or senior dog care
- Ask for references and conduct a background check
- Ensure they’re experienced with administering medications
- Discuss your dog’s daily habits and specific needs
- Consider doing a trial visit before a longer trip
A good sitter can be a lifesaver, especially for dogs with delicate health conditions.
Staying With Family or Friends
Having your dog stay with someone they already know and trust can be an excellent low-stress solution. Family and friends who are familiar with your dog’s personality and routine may provide the most comfort and companionship during your absence.
However, make sure:
- They’re informed of medical or dietary needs
- Your dog feels comfortable in their home
- They have enough time and energy to provide full care
- Emergency contacts and vet info are shared
Take Your Senior Dog Along – Is It a Good Idea?
Bringing your dog along might be tempting, especially for road trips or long stays. But before doing so, consider:
- Can your dog handle the travel (car, plane, etc.)?
- Will there be a quiet, comfortable space for them?
- Are the accommodations pet-friendly and secure?
- How will extreme weather or unfamiliar environments affect them?
While some senior dogs enjoy the adventure, others may experience anxiety or health issues. Always prioritize their comfort and routine.
How to Choose the Right Senior Dog Boarding Facility
Choosing the right senior dog boarding facility is a crucial decision for any pet owner. Senior dogs have unique needs that go beyond basic care—they often require medical attention, a quiet environment, a consistent routine, and caregivers who understand the challenges of aging in dogs. Unlike standard boarding kennels, a facility for senior dogs should offer specialized support such as orthopedic bedding, easy access to outdoor areas, temperature-controlled rooms, and trained staff familiar with age-related conditions like arthritis, vision loss, or cognitive decline. Taking the time to evaluate and select a high-quality facility ensures your senior pet will be safe, comfortable, and emotionally supported while you’re away.
Visit the Facility Ahead of Time
Before committing to any senior dog boarding center, schedule a visit to see the facility in person. This visit allows you to assess the environment and determine whether it meets the needs of an aging dog. Observe the cleanliness, ventilation, and overall layout of the boarding space. Look for signs that the facility accommodates seniors specifically—such as non-slip floors, ramps, cozy bedding, and a calm atmosphere. Pay attention to how the staff interacts with the dogs: Are they gentle, patient, and attentive? Don’t hesitate to ask questions about staff qualifications, staff-to-dog ratios, medical care availability, and how emergencies are handled. A facility that welcomes tours and openly discusses care procedures is more likely to provide trustworthy service.
Check the Rules & Policies
Understanding a facility’s rules and policies is essential when selecting senior dog boarding. Review their requirements for vaccinations, medications, feeding, and daily routines. Make sure they allow and properly manage specialized diets or supplements that your dog may need. Inquire about how they administer medications—do they require clear instructions or vet documentation? What is their policy if a medical emergency arises? Can you leave a preferred vet’s contact or bring your own medications? Also, confirm the pick-up and drop-off procedures, late fees, cancellation policies, and whether there are restrictions based on health conditions or breed. Transparent and flexible policies indicate that the facility prioritizes safety, responsibility, and customer satisfaction.
Trust Your Instincts and Observe Staff Interaction
Your intuition can be one of the most powerful tools when evaluating a senior dog boarding facility. During your visit, observe how the staff handles the dogs. Are they calm, reassuring, and attentive? Do they kneel down to the dog’s level, speak softly, and take their time with each dog? Do they appear overwhelmed or distracted, or do they seem genuinely engaged in providing individualized care? Trustworthy facilities employ people who are passionate about animals and knowledgeable about senior care. If something feels off or rushed, it’s worth considering another option. The emotional tone of the place should feel safe—not only for your dog, but for you as the pet parent, as well.
Communication with Pet Parents
Effective communication between the senior dog boarding facility and the pet owner is essential for peace of mind. A reliable facility should offer regular updates during your dog’s stay—this may include daily texts, photo updates, emails, or even phone calls. Ask whether they provide a written report or behavior summary at pick-up, especially if your dog experienced any issues during their stay. Make sure there’s a clear protocol for reaching you in emergencies, and confirm that staff will contact your vet or emergency contact if needed. Good communication helps build trust and ensures you remain informed, reducing stress for both you and your senior dog while you’re away.
Preparing for Boarding – Senior Dogs Edition
When it comes to senior dog boarding, preparation is everything. Older dogs tend to be creatures of habit, and even small changes can cause them stress. Preparing properly not only makes the transition smoother for your dog, but also gives you peace of mind. From packing the essentials to ensuring emotional comfort, here’s everything you need to know to set your senior pup up for a stress-free stay.
What to Pack for Your Senior Dog
Packing for a senior dog’s boarding stay goes beyond a simple food bowl and leash. Think comfort, familiarity, and health. The right items can help maintain your dog’s routine and reduce anxiety.
Be sure to pack:
- Comfortable bedding or a favorite blanket that smells like home
- Medications with clear dosing instructions
- Pre-measured food portions, including any treats or supplements
- Favorite toys to keep them mentally stimulated
- Feeding and medication schedules written out for the staff
- Veterinary contact info, in case of emergency
- An item with your scent (like an old t-shirt) to ease separation anxiety
Packing familiar items offers a sense of security, which is especially important in a new and unfamiliar environment.
Dietary Considerations and Medication Management
Diet and medication are two pillars of proper senior care, especially in a senior dog boarding setting. Aging dogs often have sensitive stomachs, food allergies, or prescribed diets tailored to medical needs like kidney or heart conditions. Any changes—even minor ones—can cause digestive upset or stress.
Here’s how to handle it:
- Provide exact portions of food for the entire stay
- Label all containers with your dog’s name and feeding instructions
- Include written notes on timing, method of feeding, and what to avoid
- Bring all medications in original containers with vet instructions
- Clarify if medications should be given with food, and note side effects
Always speak with the facility in advance to ensure staff are trained and comfortable handling senior-specific medications like insulin, pain relievers, or anxiety meds.
Creating a Safe and Comfortable Environment
Senior dogs need a boarding space that is physically accommodating and calming. Dogs with joint issues, vision problems, or cognitive decline benefit from environments that reduce stimulation and support mobility.
Tips to ensure a safe setup:
- Ask for non-slip flooring and access to ramps
- Choose quiet zones away from high-energy dogs
- Ensure temperature control, especially for dogs sensitive to heat or cold
- Request extra padding or orthopedic bedding
- Ask about nighttime supervision, especially for dogs with separation anxiety or dementia
A safe space supports restful sleep and minimizes the risk of injury, making a huge difference in your dog’s experience.
Emotional Well-Being and Comfort Tips
Emotional care is just as important as physical safety when it comes to senior dog boarding. Older dogs are often more sensitive to changes in environment and routine, which can lead to anxiety or depression if not handled gently.
To support your dog’s emotional well-being:
- Choose a facility that offers one-on-one attention
- Stick as close to your dog’s normal routine as possible
- Consider playing calming music or white noise
- Use pheromone sprays or calming collars if recommended by your vet
- Request daily updates to stay connected and reduce your own worry (your calm energy helps them, too)
The goal is to keep your dog feeling loved and secure, even in your absence.
Special Considerations When Boarding Older Dogs
Senior dogs often come with a list of special needs—both expected and unexpected. From behavioral quirks to health issues, these are important to discuss with the boarding facility in detail beforehand.
Don’t forget to mention:
- Any mobility issues (stairs, long walks, difficulty standing)
- Behavioral changes like confusion, night waking, or increased vocalization
- Special cues your dog responds to (hand signals, voice tone, etc.)
- Incontinence or bathroom issues that may require more frequent potty breaks
- Any past trauma or fear triggers, such as loud noises or other animals
When choosing senior dog boarding, transparency is key. The more the staff knows about your dog, the better they can tailor the experience to keep them safe, comfortable, and cared for.
Health and Mobility Concerns
As dogs age, their health and mobility begin to decline—sometimes subtly, other times drastically. When considering senior dog boarding, it’s critical to factor in physical limitations, chronic conditions, and the emotional impact that boarding can have. Whether it’s arthritis, sensory decline, or behavioral shifts, this stage of life requires extra planning and compassion.
Health and Mobility Needs of Elderly Dogs
Elderly dogs often experience a mix of issues that affect their daily routines. From joint stiffness to slower reflexes and underlying conditions like heart disease or diabetes, these factors demand a tailored approach in any boarding facility.
Here’s what to consider:
- Joint support: Ensure ramps are available instead of stairs, and sleeping areas are cushioned with orthopedic bedding.
- Bathroom breaks: Older dogs may need more frequent potty trips due to weaker bladder control or medications that increase urination.
- Assistance with movement: Some dogs need help standing, lying down, or walking. Staff should be trained to support dogs without causing discomfort.
- Sensory support: Dogs with reduced hearing or vision need calm environments, familiar smells, and clear visual cues to navigate.
- Regular health monitoring: Facilities should track signs of discomfort, breathing difficulty, or unusual lethargy.
Choosing a senior dog boarding center that prioritizes individual care plans and daily check-ins can make all the difference in maintaining your dog’s health while you’re away.
Senior Dogs Still Need Walks
A common misconception is that senior dogs no longer need walks—but in reality, regular movement is vital. Gentle, consistent exercise helps maintain joint flexibility, supports digestion, and boosts mental well-being.
When boarding:
- Ensure that walk frequency and duration match your dog’s abilities.
- Avoid overly stimulating environments or crowded dog parks.
- Walks should be slow-paced, short, and supervised.
- Choose facilities that offer personalized walk schedules, not just group runs for younger, energetic dogs.
Walking helps maintain a sense of normalcy and keeps your dog’s spirits high. Even ten-minute strolls can have enormous benefits during a boarding stay.
When Is It Best Not to Home Board Your Dog?
While home boarding (with a sitter or in-home care) is often considered less stressful, it’s not always the best solution for every senior dog. Some health or behavioral conditions require a level of supervision and medical readiness that home settings simply can’t provide.
Avoid home boarding if:
- Your dog requires medical monitoring (e.g., insulin shots, heart meds) that the sitter isn’t qualified to give.
- There are mobility challenges that demand specialized equipment or flooring.
- Your dog becomes distressed in new homes or around other animals.
- The sitter doesn’t have experience with senior dog care.
- Emergencies (like seizures or collapse) could occur, and immediate vet access is critical.
In such cases, it’s better to opt for a senior dog boarding facility with veterinary staff on-site or nearby, where emergency protocols are clear and practiced.
Behavioral Changes After Boarding
It’s not uncommon for senior dogs to behave differently after a boarding stay—this doesn’t necessarily mean something went wrong. Age-related changes in stress tolerance, memory, and energy levels can make the experience more taxing.
Common behavioral shifts include:
- Increased clinginess or anxiety upon returning home
- Disorientation or confusion (especially in dogs with cognitive dysfunction)
- Changes in appetite or sleep patterns
- Lethargy or overexcitement as they readjust
- Mild digestive upset due to stress or dietary shifts
To ease the transition, offer a calm environment, return to normal routines as quickly as possible, and provide extra reassurance. If behavior seems extreme or persists beyond a few days, a vet check-up is recommended.
Remember: the goal of any senior dog boarding experience is to provide support, not just supervision. Paying attention to the smallest changes in health and behavior can ensure your dog’s golden years are filled with comfort and care.
Emergency and Backup Planning
No matter how carefully you choose a senior dog boarding facility or sitter, emergencies can still happen. Older dogs are more vulnerable to sudden health issues, stress-related complications, or medication mishaps. That’s why having a well-structured emergency and backup plan isn’t just a precaution—it’s essential.
Plan Ahead for Emergencies
Emergency preparation should be a top priority when boarding a senior dog. Whether it’s a sudden illness, an injury, or an environmental hazard, your boarding provider should have a clear and practiced protocol.
Here’s what to do:
- Provide detailed medical records: Include vet contact info, past medical issues, current medications, allergies, and vaccination history.
- Leave clear instructions for emergency care: List out steps the staff should take, including whether you’re okay with emergency surgery or hospitalization.
- Give backup contacts: In case you’re unreachable, designate a trusted friend or family member who can make decisions.
- Confirm vet availability: Make sure the boarding facility has access to a nearby 24-hour veterinary clinic.
- Ask about in-house protocols: Do they monitor dogs overnight? Are staff trained in canine first aid? How fast can they act if something goes wrong?
Planning ahead provides peace of mind—and ensures your dog is never left vulnerable during a crisis.
Considerations When Home Boarding an Older Dog
Home boarding can be comforting for some senior dogs, but it comes with its own risks—especially in emergencies. Most sitters don’t have medical training, and their homes are not always senior-dog friendly.
Key considerations include:
- Medical readiness: Can the sitter recognize signs of a stroke, seizure, or breathing issue? Are they comfortable giving injections or pills?
- Accessibility: Stairs, slippery floors, and cluttered rooms can increase the risk of injury for dogs with arthritis or vision issues.
- Transportation: Does the sitter have a car and know the route to the nearest vet?
- Communication: Are they responsive by phone and willing to send regular updates?
- Experience: A sitter experienced with puppies is not necessarily equipped to care for a 14-year-old lab with hip dysplasia.
If you choose home boarding, select a sitter with senior care experience and go over an emergency plan in detail. Better yet, do a short trial visit beforehand to assess compatibility and preparedness.
Which Type of Care Is Best for Senior Dogs?
Choosing the best care option for your senior dog isn’t always simple. Older dogs often have specific physical, emotional, and medical needs that differ from younger pups. When deciding on a senior dog boarding solution, it’s essential to compare the available options and consider what best matches your dog’s personality, health, and comfort level.
Comparing Home Boarding, Medical Boarding, and Kennels
Each care type offers unique benefits—and potential downsides—depending on your dog’s condition and preferences.
Home Boarding
This option allows your senior dog to stay in a home-like setting, either with a sitter or in someone else’s residence. It’s ideal for dogs who thrive on routine and may be overwhelmed by loud or busy environments.
Pros:
- Familiar environment
- Personal attention
- Less exposure to other animals
Cons:
- Limited medical expertise
- Home may not be senior-safe (stairs, hard floors)
- Emergency response may be slower
Medical Boarding
Veterinary clinics and animal hospitals often provide medical boarding, especially for dogs with health concerns that need monitoring or medication.
Pros:
- On-site vets and medical care
- Ideal for dogs with chronic conditions
- Secure and supervised
Cons:
- Less social or homey environment
- More clinical feel
Traditional Kennels
Standard boarding kennels may not always be equipped to meet a senior dog’s needs, but some do offer senior-specific upgrades.
Pros:
- Structured schedules
- Professional staff
- Some offer private suites or quiet zones
Cons:
- Can be loud or stressful
- May lack individualized senior care
The best option? A facility or sitter that provides medical support, emotional comfort, and a tailored care plan—ideally designed specifically for senior dog boarding.
Don’t Overlook Daycare for Seniors
While boarding is often the go-to solution when you’re away overnight, some senior dogs may benefit more from a structured daycare environment, especially if your time away is limited to work hours or day trips. These facilities allow your dog to socialize, exercise gently, and stay mentally stimulated under professional supervision—all without the stress of sleeping away from home.
To explore this option further, check out our full guide: Senior Dog Daycare Benefits and How to Choose the Best Option for Your Pet
Specialized Services and Extra Care for Senior Dogs
Many modern boarding centers now cater exclusively—or at least specifically—to senior dogs. These facilities go beyond the basics to ensure older pets get the attention and comfort they deserve.
Look for these specialized services:
- Orthopedic bedding and climate control for fragile joints and sensitive systems
- Medication administration and health checks daily
- Geriatric-trained staff who understand age-related changes
- One-on-one time, including gentle play or massages
- Low-stress enrichment, like music therapy or calming diffusers
- Tailored meal schedules and dietary management
Choosing a facility that understands the nuances of aging pets is one of the best decisions you can make for your senior dog’s well-being and your peace of mind.
Best Senior Dog Boarding Facilities in the USA
If you’re searching for top-rated senior dog boarding options in the United States, here are some highly recommended facilities known for their senior pet care:
- Old Friends Senior Dog Sanctuary (Tennessee) – Not a traditional boarding center, but a sanctuary dedicated to senior dogs, often cited for its outstanding elderly care model.
- PetSuites (Multiple Locations) – Offers customizable senior care plans, including orthopedic bedding and medication support.
- The Barkley Pet Hotel & Day Spa (California & Ohio) – Luxury accommodations with wellness and relaxation services tailored for senior pets.
- Fetch! Pet Care (Nationwide) – Offers in-home senior dog sitting with trained professionals and emergency protocols.
- Hearts at Home Pet Sitting (Texas) – Specialized in-home senior dog care, including medical needs and 24/7 support.
- Animal Medical Center of Seattle – Pet Boarding for Seniors – Offers professional veterinary boarding for dogs with complex health needs.
When evaluating facilities, always ask about their senior-specific services, medical readiness, and staff training. Reading reviews and scheduling a visit ahead of time can help you make an informed choice.
How to Find the Best Senior Dog Boarding Near Me
Finding the right boarding facility for your senior dog can be challenging, especially when you’re looking for a reliable place close to home. Searching for senior dog boarding near me is often the first step for pet owners who need trusted, accessible care. Here’s how to make sure you choose a nearby facility that truly understands the needs of older dogs.
Start Your Search Online with “Senior Dog Boarding Near Me
Use platforms like Google, Yelp, or pet-specific sites such as Rover and PetBacker. Typing “senior dog boarding near me” into the search bar will show you a list of local options, along with reviews, photos, and contact details. Look for facilities with strong ratings and mentions of senior dog services.
Ask for Local Recommendations
Veterinarians, groomers, and fellow pet owners can offer trustworthy advice when you’re trying to find quality senior dog boarding near me. These recommendations are often more reliable than online reviews and help you find hidden gems in your area.
Tour the Facility Before Booking
Never rely solely on pictures. Visiting in person allows you to assess cleanliness, staff professionalism, and how the facility handles older dogs. When evaluating senior dog boarding near me, prioritize places that feel calm, safe, and organized.
Look for Specialized Senior Dog Services
Not all facilities that appear in “senior dog boarding near me” searches are truly equipped for elderly dogs. Make sure they offer senior-specific care—such as help with mobility, medication administration, and low-stress environments.
Balance Proximity with Quality of Care
It’s tempting to choose the closest option from your “senior dog boarding near me” search. But proximity shouldn’t outweigh care quality. Sometimes, a slightly longer drive leads to far better conditions and peace of mind for both you and your dog.
Before and After Your Senior Dog’s Stay
The boarding experience doesn’t start and end at drop-off and pick-up. For senior dogs, proper preparation and thoughtful post-boarding care can make a huge difference in their comfort, health, and recovery. Whether it’s a short weekend away or a week-long stay, ensuring your older dog is both emotionally and physically ready for the experience—and supported afterward—is essential.
Preparing Your Dog Emotionally and Physically
Getting your senior dog ready for a senior dog boarding stay requires more than just packing their food and medications. Older dogs are creatures of habit, and sudden changes can cause stress. To reduce anxiety and ensure a smooth transition, consider the following steps:
- Familiarize them with the environment: If possible, schedule a short trial day or visit to the facility. Let your dog meet the staff and explore the surroundings.
- Bring familiar items: A favorite blanket, toy, or even your T-shirt can provide emotional comfort and help reduce separation anxiety.
- Maintain routine: Feed and walk your dog on their usual schedule in the days leading up to boarding. This helps keep their internal clock steady.
- Check vaccinations and health records: Make sure everything is up to date and that the boarding staff has a complete medical file.
- Exercise before boarding: A relaxed, mildly tired dog is less likely to feel overwhelmed when arriving at the facility.
These simple preparations can prevent a lot of stress and promote a more enjoyable experience.
Keep Your Emotions in Check
Your dog is deeply attuned to your feelings. If you’re anxious, over-apologetic, or visibly upset during drop-off, your senior dog may pick up on that energy—and become distressed themselves.
Here’s how to help:
- Stay calm and confident: Speak to your dog in a happy, reassuring tone. Show them that you trust the facility.
- Avoid dramatic goodbyes: Keep the departure short and sweet. Lingering can confuse and upset your dog.
- Trust the process: If you’ve done your research and chosen a quality senior dog boarding facility, your dog is in good hands.
Remember, showing confidence can help your dog feel secure and settle in more easily.
What to Expect After Boarding
Once your dog is back home, it’s natural to notice a few behavioral or physical changes. Senior dogs, in particular, can experience fatigue, mild confusion, or even temporary dietary irregularities after boarding.
Here’s what’s normal—and what’s not:
Normal post-boarding behaviors:
- Sleeping more than usual (especially if the environment was stimulating)
- Slight digestive upset due to dietary or environmental change
- Clinginess or mild separation anxiety
Things to monitor:
- Lethargy lasting more than 48 hours
- Coughing or sneezing (could be signs of kennel cough or environmental allergies)
- Refusal to eat or drink beyond the first day home
- Limping or pain that could suggest injury
If anything seems off, don’t hesitate to contact your vet. Also, consider giving your dog a quiet, comfortable space to decompress for the first 24–48 hours.
A thoughtful aftercare routine is the final step in ensuring your senior dog’s boarding experience is safe, successful, and stress-free.